Please note that help texts are available in every section of our system.
Simply click the "?" icon for more help.
Site access
How do I register
If you have a valid email address, then you can easily register
to Perfomania. We currently require that you register with a valid
email address so that we can confirm that your registration is not spam.
Once you register, you will receive a confirmation email with an active
link. Click on the link to finish your registration.
I haven't been confirmed
Please check your spam/junk email folder to make sure that the email
hasn't been moved there by your email provider. If you're still having
trouble finding it, please follow these directions carefully:
Please send an email to registration@perfomania.com
from the email address that you attempted to register with. We will not be able to
confirm your account unless you send an email from your email account.
Please put in your login email address in the subject line of your message
along with "confirmation".
What are valid login emails
Any valid email address that you use is fine.
Forgot password
I registered, now what?
If you are an artist, you can start by uploading various files,
which you will be using later on your website. If you are a fan,
create your profile and start searching for your favorite artists,
bands, and other people who share your tastes. If you have trouble
with a particular page, just lick on the "?" help icon and follow
the directions there.
Deactivation
You can cancel your Perfomania subscription at any time. Go to
"My Account Information" then to the "Edit Billing information" section
and click "Cancel Subscription".
Using Perfomania
Artists
How do I create a website?
Register with Perfomania and create your account first. Once you have
finished registering, a website with your initial registration information
will be created. Your name, contact link, professional data, representing
agencies, and photo will all be included in your website. It is then up to
you to provide additional information about yourself, upload your media files,
provide press releases, and update information about your performances.
Everything you publish on your website will be open to the Perfomania
community and can be searched and viewed on your personal webpage that will
have the address www.perfomania.com/firstname_lastname.
How can Perfomania help me in my career?
Perfomania provides you with state-of-the-art tools to help you to succeed in
your career. By using Perfomania, you will be able to build and maintain your
website, send out promotional packages, present and sell your media over our site,
and maintain a fan-base. You will also greatly increase your chances to be noticed
and signed by professional management agencies or record labels. With Perfomania
you're in control.
How do I upload media files?
Perfomania allows you to upload media files, so that you can add them later to your
promotional packages (Promo Packs) or publish them on your Perfomania website. To do
so, just go to the Discography/Media Library tab, click on the "Add MP3 or media file"
link and click on the "Browse..." button. A window with the content of your local hard
drive should come up. Choose the file you wish to upload and click the "Open" button.
If you have any questions while working with your photos, just click on the "?" sign
and follow the directions.
How do I upload pictures?
Perfomania allows you to upload pictures to put into your promotional packages (Promo Packs)
or to publish on your Perfomania website. To do so, simply go to the Photo Gallery tab,
click on the "Add Images" link, and click on the "Browse..." button. A window with the content
of your local hard drive should come up. Choose the image file you wish to upload and click the
"Open" button. If you have any questions while working with your photos, just click on the "?"
sign and follow the directions.
How do I create a bio?
Perfomania allows you to upload previously written versions of your biography or other articles
written about you. It also offers you an online text editor to write about yourself. Go to the My
Biography tab and either upload a file with your bio or create a new one. If you have any questions
while working on your bio, just click on the "?" sign and follow the directions.
How do I create a Promo Pack?
Perfomania allows you to create your own promotional packages (Promo Packs) and send them to single
or group recipients. Go to the Promo Packages tab, click on the "Add Promo Package" link and add files.
If you have any questions while working, just click on the "?" sign and follow the directions.
How do I open ZIP files?
To work with Perfomania promotional packages, you need to make sure that you have either WinZip (PC)
or Suffit Expander (Standard on MAC). The files that you will be uploading and downloading will be
added into a ZIP file, so these programs are essential for you to create your promo packs.
Once you have the software, you should not have any trouble opening your promo packs. Just open the zip file
and extract all the files to your desired location.
How do I create a promotional campaign?
Perfomania allows you, as an artist, to create default and customized e-mail campaigns. To create an e-mail
notification campaign, you have to make sure to finalize all of the details of the contracts and single
events in your Performance Schedule (such as the venue, date, time, etc.) and set the status of the
contracts/events to "Confirmed".
If you opt in for a default Perfomania e-mail campaign, the system will include all of the confirmed events
from your Performance Schedule into the campaign. For these confirmed events, the system sends notification
alerts to all subscribed fans. Or you can decide who to include into your invitation list for your customized
invitations. If you have any questions while working on your campaign settings, just click on the "?" sign and
follow the directions.
How do I sell my music from my website?
To sell your MP3 files, you have to upload your files first, click on the "Discography/Media Library" tab and add your files.
First, make sure you set a price at which you wish to sell each track. To do so, click on the "Discography/Media Library" tab in
the main menu and click on "add MP3 or Media file". The price that you set will appear on your website next to the track's name.
Perfomania provides you with all of the commercial tools that you need to sell your music from your website: secure payment processing,
a "shopping cart", and a guaranteed download feature for your customers.
Perfomania charges a processing fee for every sales transaction that is made through your website. Your net gain, which is the price
you set, minus the processing fee, will be posted in your "My Sales" financial account. You have to reach a minimum cumulative amount
of $10 on your account for Perfomania to transfer the money to you.
What is My Sales account?
Your "My Sales" account shows you how much money you've made from sales on your Perfomania website. You are given a
financial breakdown of your tracks based on their popularity (your "Best Sellers") and a history of all your sales.
You have to reach a minimum cumulative amount of $10 on your My Sales account for Perfomania to transfer money to you.
Perfomania will transfer money from My Sales account to your bank account or your credit card, as you choose.
How do I invite fans to my shows?
Perfomania allows you to create default and customized e-mail campaigns for your fans. To create an e-mail notification campaign,
first you have to finalize all of the details of a contract or single event in your Performance Schedule (such as the venue,
date, time, etc.) and set the status of the contract/event to "Confirmed".
If you opt in for a default Perfomania e-mail campaign, the system sends invitations to all your subscribed fans. With customized
invitations, you can decide who to include into your invitation list. If you have any questions while working on your invitations
settings, just click on the "?" sign and follow the directions.
Can I use Perfomania with my Outlook and other email contacts?
Yes. You can add your Outlook contacts or contacts from other email accounts at any time. Just follow the directions under the "?"
help icon in the My Contacts tab.
Agents
How do I create an agency account?
You have to contact Perfomania to set up an account for an agency. You may contact us here.
How secure is the information about our artists?
You can trust Perfomania with sensitive information about your artists: we provide a fully secure, 128-bit SSL,
encrypted environment for you to work at ease. No one, besides the agents themselves, can see information about your artists.
Who else can see our artist-related information?
No one can see your internal artist-related information. When you confirm a contract or an event for an artist,
the information will be on the artist's performance schedule, and even then no one will be able to see it,
unless the artist manually publishes this information on his/her website.
How do I sign artists to Perfomania?
Just start working on your Perfomania artist roster. The system will automatically send invitations to the corresponding artists.
How do I check an artist's availability?
Just click on the "Artist Availability" tab and enter any of your search criteria. You will get a list of artists who fit your
criteria, along with their performance schedules.
Fans&Friends
How do I create my profile?
You can create a profile during the registration process, or you can skip it and come back to it later. Just click on the
"My Profile" tab and fill in all of the appropriate information.
How can I invite friends to my webpage?
Enter your friend's email address into the "Invite Friends" panel and Perfomania will automatically send an invitation to your friends.
You can also click on the "Invite friends to your webpage!" link and use "My Contacts" to send a link to your Perfomania webpage to as
many people as you want.
How can I add a friend?
You can invite anyone on the Perfomania network to be your friend. Just use the "Search" feature in "My Friends" page to find people,
then click on the "Add selected person to My Friends" link and a friend request will be sent to that person. Once they confirm,
they will show up in your friends list.
How will artist know who I am?
Once you confirm that a certain artist or band is among your favorites, your email and a link to your Perfomania profile will be added
to their fan club. With Perfomania, artists now have a clear idea of their fan base.
How do I contact my favorite artists?
You have to be a registered user to contact your favorite artist or band. Once you register or login, click on the "Contact this artist"
link and send a message to the artist.
How do I find other people who have the same interests as me?
Just use the search engine to find other people that share the same interests as you.
Downloads
Is downloading from Perfomania legal?
Yes. Every artist and band that is part of the Perfomania community certify that they have the right to sell their music online.
Why should I register in order to buy music?
So that you don't accidentally lose the music that you paid for during the downloading process and so that you can resume or
repeat the downloading process at any other time.
What format are the files that I download in?
Perfomania supports the following media file formats: .mp3, .wav, .ra, .mid, .avi, .mpg, .mpeg, .mov, .wmv.
Most of the music files, however, are in an MP3 format.
Who sets the price for each music track?
How can I hear samples of songs that I wish to purchase?
Just click on the player icon next to the music track on the artist's or band's website
Do I need any software installed to play music off Perfomania?
No, you don't need anything. Perfomania will play it for you using our built-in audio player.
What forms of payment are accepted?
We accept all major credit cards: Visa, MasterCard, AmEx and PayPal
Is it safe to use my credit card?
Shopping on Perfomania is completely safe. All online credit and debit card transactions are
processed safely with secure, real-time processing using an encrypted gateway. We do not store
your card details, and our card-processing partners have been audited and approved by APACS,
Visa and MasterCard. They secure your details using 128-bit encryption in addition to highly
secure digital signatures. Sensitive information is stored on heavily encrypted databases that
are protected by multiple firewalls and a range of physical measures including fingerprint
identification and a resilience to events such as security breach, and power or network failure.
How do I help artists by downloading their music?
By legally downloading music directly off Perfomania, you are supporting your favorite artists and
bands by paying them back for all of the effort they put into creating the music you enjoy. The money
that you pay for your favorite tracks goes directly to the artist and is completely legal.
Account types and costs
How much does Perfomania cost?
For artists, the cost varies depending on the plan that they subscribe to.
Simple use of Perfomania, which does not include massive file uploads or music sales, is free.
Junior subscription costs $9.99/month, Basic subscription costs $14.99/month and Professional subscription costs $19.99/month.
For fans, a subscription to Perfomania is completely free.
Agents have to contact the Perfomania sales team for price details.
How do I upgrade my account?
Just go to the My Account tab, then click on the Billing Information button and choose the type of
account that suits you best.
How will I be billed?
Perfomania will automatically bill your credit card every month.
If I cannot pay, can I continue using my account?
Perfomania will send you a message that explains your choices. You can always opt for a free account.
How secure is the information that I share with Perfomania?
We provide a fully secure, 128-bit SSL, encrypted environment for you to safely work in.
More
If you still have questions please contact our Customer Support
and we will try to answer you as soon as possible.